Presence Video Security Camera App Reviews

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So far so good BUT..

The downloadable video needs a date & time stamp to be useful as a security camera app. I have 9 security cameras. This will make number 10. Almost 5 stars IF the above was a feature

Upgrade was bad

Experiencing many problems after upgrading to version 3. The App stops itself, waiting waiting for camera, connecting long long time to streaming, etc. etc. looks like the new version needs more works! Just did an upgrade on 5/2/2016. V 4.0.7? It was bad! The app did not work anymore since. The screen flashed and disappeared every times when the app was turned on. Can not use it at all! Cant go back to previous version 4.0.6 The new version needs high iOS to work? It is not working with my old iPhone anymore.

Friendly Heads Up

We absolutely loved the Presence app! We use multiple phones to keep an eye on our senior, partially blind/deaf dog, and also to watch our garage/backyard. I have also used it in hotel rooms while traveling. Again, love it. This last weekend I can home to find my mint condition iPhone 5 had basically exploded. Running the app overheated the iPhone and the battery exploded inside and destroyed my phone. Has anyone else had similar issues? Highly disappointed and seriously concerned at what could of possibly happened while we were away.

Not Dependable

The app is okay if your camera is in the same home. We have a camera in our cabin 100 miles away and it keeps going offline even though it has a strong wifi connection. Had a feeling this was too good to be true.

Poor video quality

Video quality is poor even with both devices (iPhone 6s Plus & iPad Air) on the same LAN.

Perfect Pet Sitter

I use it to keep an eye on my dog while Im out. Love it.

Ver 4.0.5 Great App

I have been using this app for the past nine months with 11 different iOS devices, and have been very please with its performance. Seven of those devices are for cameras, and the other four are for monitoring. These include iPhones 4, 4s, 5, 5s, 6, 6s and iPad 2, Air, Air 2. Since these cameras are recording motion 12 hours a day, its not unusual for me to have almost 100 videos a day. This is one of the reasons I upgraded to the pro level. Along with the 5GB of cloud storage, it also gives me longer recording times and quicker times between recordings. The motion detection works very well. The sensitivity setting does help reduce unnecessary recordings. It would help if there was the ability to mask off certain areas from motion detection. I have requested this enhancement, and they said they were considering it. The live monitoring is not as clear as the video recordings. It varies depending on the device. Of the devices that I use for cameras, my iPhone 4 is the worst live, but its recording are just as clear as the others. Since the majority of time Im reviewing recordings, its not that big of a problem. The notification and email alerts work very well. I havent used the Twitter setting. I do use the video sharing. It lets others see the cameras recordings that you choose. The rules feature comes in handy when you want to schedule when to turn motion detection on and off, or change when you want to use the front camera or the back one. If the live monitoring was a little clearer, and if there was the ability to mask motion detection, I would consider this app to be perfect. Its still the best thing out there. There are lot more cool features that I didnt mention, and they seem dedicated to keep improving the app. Its a good choice for an inexpensive monitoring system.

Crashes all the time

I have the camera app set up in an iPhone 4 in an apartment, out of the country. It works for a few hours, then the camera app quits by itself and dont have remote access anymore. Since I dont have a person that could go to my apartment to re-start the camera app, this system is totally useless for me. Come on people, this has been happening for over a year. Fix it!!!!

Working.

App works as expected and has the handy feature of letting you know how much storage you are using when it is saving. Seems a bit slow on the iPhone 4 camera. Will keep working with it.

Unreliable

Its ok for maybe checking in on your dog once in awhile, but DO NOT rely on this for security. It crashes and disconnects from your cameras FREQUENTLY! Ive had it since it first came out and it hasnt gotten any more reliable. Also, the sound doesnt work on the iPhone 4 that Im using.

Did work well but not now

Ive used the app almost since it was added. I really liked it and it has worked fairly well until the last update. Now it has crashed on both iPhone 4 and iPad 1. Hope March update will help. Did stop sending emails the middle of February not sure why.

Great options to grow into

I love this app! I have been a loyal Presence user ever since I started having unused iPhones laying around. The Geofencing features are great, allowing me to arm and disarm camera views when I am around or not. I got Presence Security for a house warming present and it literally made my new home a smart home out of the box. This app has earned its place in my lifestyle.

Worked for a time...

Update: Latest update failed to remediate any of the issues listed below. Presence was great for a time, offering accessible remote viewing and instant email alerts with snapshots, but those winning features have dissipated, sadly. Now the monitor just states the camera as "last connected 2 weeks ago" when it is clearly online. So much for connecting to a live stream when away from home. Motion detection still works, but the time stamp for arrival was incorrect, off by 2.3 hours. This seems very suspicious, as though the system was hacked. Admittedly the monitor runs ios 6.1, which should be compatible, according to the app description. Since Presence encourage us to make use of our old devices, how about delivering indelible backwards compatibility, so that we are permitted to use our older devices as long as we wish! What good is a security app when the primary features become nullified!? Come on Presence dev team, you can do better!

Dont bother

It worked well for a couple of hours but all I see now is "Last connected 16 hours ago". I wish I didnt pay for Pro.

New update just ok; still unreliable

New update w geo-fencing works just ok; in theory geo-fencing is awesome but feature only works intermittently. Still issues w manual changing of home v. Away mode (not always responsive).

Setup

This is the worst thing I have ever tried to set up. Cant make it work and there is no help.

The best ever!

I am a real fan of these guys! I started out using Presence with my old iPhone 4 to keep an eye on my home when away. Then I upgraded to Pro Video for only $4.99 to get all the awesome video features and storage. Then I upgraded to Presence Security for a powerful whole home security system giving me peace of mind knowing my family is safe. And now I even got some compatible GE Link light bulbs that interact with Presence Security so that when I am in away mode and one of my doors open, then my Presence camera starts recording video, the lights turn on in my house, and I get alerts to my phone right away so I know whats up. I just love it! No other security system can do this. Thanks Team Presence! You are the best!

You betcha

Better an better ---ask an you will recieve I could ramble on but its all good 3.1.3 an onward thanks people power. Dorchay So Im still Here blown away. The sophistication functionality And simplicity shows thru this 4.0 upgrade 4.0 Iam neededomp P this app it offers sophistication and its free too----donate the pennys a day for instant pro support and become a part of the movement and contribute your ideas to be more function you can be people power you can empower yourself the users been useing this app o Have saved $100s ----pictures and videos to back up police reports I may be a bit Older but can stil protect my self and dafety,property and reputation with the proof people power gives us with video documentation of breaking and theft Theres more 2 way com And "free round the world Connecting wth friends and family Da app and freedom offerich more tan a quick review can tell ya I rather say thanks David Moss Cto ---gene wang and the rest of the tech team thier commitment and awe sum insight free app minimal donation,To have a say in what you would like Plus personable support (NOW) it is clear we Are a community working toghether gor a free lifestyle and a sustainable Life more coming for Sure from the genius of people power I been here for years watching presence grow consistently thanks to The contributers And yes the dupportive Pro users input and ideas can be be manifested by peoplebpower yep FREE too I got photos videos police reports and a safer buffer o can fully depend on Now this upgrade offers art sophistication and ease-of-use people power has out done themselves this time man this is fantastic So clean simple and efficient THANKS Ok I I bit of a dummy but for 70 Im not bad people power really does it all for us Im so great full for the ease of use and self configuration basically Safe fr thefts invasion when not home a video record for the police to validate the pice report of yes but with this kind if proof Not demented Past that we have 2 way communications motoring of power usage much to discover in this new upgrade as we grow into the future with people power Free but we can donate pennys for personal Input and trouble shooting I get carried away the app is do exciting useful and easy they say even your grand mother can use the app well Im in the grandpa group and I manage and also have the one on one help of the tech team Well guys keep on and thanks Sept 1818. Up hraded my presence to 4.0 Ok you did it again. Apple went to is9 people power upgraded to 4.0. I am amazed how the PP Team stays on top this upgrade has given us speed and clean its all so much easier better the additions offer more tan ever dreamed of years ago when I first started using presence I was blown away they continued that ethic now yo a user point that is a gift I am so great full for as I am not that techy thus upgrade gives me more and im along for the ride I think the fact that we can donate pennys for input to people power and get. Function we want is the magic that facilitates PP to give us their all and they can do it I say thank you Yes and the fact it is free is behind our growth it makes me feel a part of the team as I get what I ask for if we continue to support PP met will come need help? Just ask they are right there just join and put in your two cents and become a real part of something great as PP grows our communitys grow we become safe in many ways people power protects us join pro you can do your part in this movement toward safety and empowerment in our life I am constantly amazed we keep geting these upgrades we can ask for functions but wow we get upgrades like 4.0 before we even ask thanks People power Forgive my fat finger typos

No sound while recording!!

iPhone 4 does not record sound when it detects motion but I can here sound while viewing in regular mode. What gives! No good if it cant record sound! Please address this issue

Best free camera and motion sensors

Ive used Presence every day for years to watch my dog while Im at work. Now that Ive moved into a new home, I use it as a security camera, and I have entry sensors so I know when my front door opens. The most useful sensor is one on my garage door so I never have to worry about whether I left it open or not (which I never have, but some of you can relate) - I just check the app and it says "closed." The peace of mind this app brings me is priceless.

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